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Noticeboard

Welcome to the Ballyward Surgery website.

The surgery will be closed on Friday 12th July 2019.    Please ensure you order your repeat prescriptions in good time allowing at least 48hours before collection.

Reminder - we have online ordering for your repeat medicines which is our preferred way for you to order - please ask at reception for your first time unique log in so you can bypass the phone system.

When the Surgery is closed, please contact the GP Out of hours for the Southern Trust area which is 028 3839 9201. For our patients living in the South Eastern Trust Area your number is 028 9260 2204.

Reminder to all patients: Please allow 48hrs (that's two full working days ) for repeat prescriptions to be issued.

We want to empower our patients to enable them to care for themselves and their loved ones for minor ailments. The Self Care forum website is designed for patients to access information on managing their symptoms themselves and advising when to seek medical help.

WEBSITE: http://www.selfcareforum.org/ or scroll down for some more information on specific ailments

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Here are links to some common ailments:

1 Sore throat how to treat your sore throat

2 Cough in adults how to manage your cough

3 Sinus infections how to manage a sinus infection yourself

4 Earache how to manage earache symptoms

5 Fever in children how to assess a child with a temperature

Test Results

test_vials2The GP will only be able to report on a test if it was requested by one of our GPs.

If you are seeking a result from a test done in hospital,such as an MRI or CT-  it is the DUTY OF THE HOSPITAL DOCTOR TO FIND OUT THE RESULT AND INFORM YOU DIRECTLY. (Generally the GP will not have access to these tests anyhow, nor are they best placed to advise you on the next step.)

When you attend for a test of any kind you will be told how long you should expect to wait for the results.

It is our protocol for the patient to be phoned by the surgery only if your blood result needs further action.

Our reception staff are not qualified to interpret results but can advise you on whether the doctor or nurse advises repeat testing or a further appointment.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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