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Noticeboard

Welcome to the Ballyward Surgery website.

We have taken steps to reduce risk of Coronavirus by reverting to telephone triage as of Mon 2nd March. This is to protect the most vulnerable of our patients as well as the staff.  When you ring us, our staff will ask you some questions to determine your condition.   Some of these questions may include if you have a temperature or a cough. These questions will help us to determine the best action to take but also helps protect our staff and other vulnerable patients.

Please DO NOT ATTEND THE SURGERY without a prior appointment.

When you do attend for either a GP or nurse appointment, we are also asking that once you have advised of your arrival you then return to your car and you will be called in.   We have closed our waiting room, again in an effort to control the virus.

We would also advise that for the present time we are no longer completing private reports, HGV medicals, life insurance forms etc., and would suggest that you may wish to attend a private clinic for these.

Reminder - we have online ordering for your repeat medicines which is our preferred way for you to order - please ask at reception for your first time unique log in so you can bypass the phone system.

When the Surgery is closed, please contact the GP Out of hours for the Southern Trust area which is 028 3839 9201. For our patients living in the South Eastern Trust Area your number is 028 9260 2204

Reminder to all patients: Please allow 48hrs (that's two full working days ) for repeat prescriptions to be issued.

We want to empower our patients to enable them to care for themselves and their loved ones for minor ailments. The Self Care forum website is designed for patients to access information on managing their symptoms themselves and advising when to seek medical help.

WEBSITE: http://www.selfcareforum.org/ or scroll down for some more information on specific ailments

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Here are links to some common ailments:

1 Sore throat how to treat your sore throat

2 Cough in adults how to manage your cough

3 Sinus infections how to manage a sinus infection yourself

4 Earache how to manage earache symptoms

5 Fever in children how to assess a child with a temperature

Ballyward Surgery     

We are an innovative and caring GP surgery. We offer patient centred services at all times through trained, experienced and dedicated staff. We have two part-time GPs as well as supporting nursing staff and prescribing Pharmacists working in our medical team. We also have a counselling service for our patients.

WE ARE PROUD TO BE A DISPENSING PRACTICE.

For patients who are eligible for dispensing, we can issue your prescription and your medication on-site.

Covid

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Stay well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Access

There is a designated parking space at the surgery with ramped access for wheelchairs. A toilet for disabled is also provided. All consulting rooms are located on the ground floor.

(Site updated 18/03/2020)
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