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Welcome to the Ballyward Surgery website.

The surgery will be closed on Friday 12th July 2019.    Please ensure you order your repeat prescriptions in good time allowing at least 48hours before collection.

Reminder - we have online ordering for your repeat medicines which is our preferred way for you to order - please ask at reception for your first time unique log in so you can bypass the phone system.

When the Surgery is closed, please contact the GP Out of hours for the Southern Trust area which is 028 3839 9201. For our patients living in the South Eastern Trust Area your number is 028 9260 2204.

Reminder to all patients: Please allow 48hrs (that's two full working days ) for repeat prescriptions to be issued.

We want to empower our patients to enable them to care for themselves and their loved ones for minor ailments. The Self Care forum website is designed for patients to access information on managing their symptoms themselves and advising when to seek medical help.

WEBSITE: or scroll down for some more information on specific ailments


Here are links to some common ailments:

1 Sore throat how to treat your sore throat

2 Cough in adults how to manage your cough

3 Sinus infections how to manage a sinus infection yourself

4 Earache how to manage earache symptoms

5 Fever in children how to assess a child with a temperature

Repeat Prescriptions

Requests for repeat prescriptions can be made in the following ways:

  • Online - via the link at the top of this page. New users need to get a simple registration form from surgery reception multicolour_pills
  • In person - hand your repeat slip or a written request in at reception with the required items clearly marked.
  • By post - send it to us with a stamped addressed envelope if you want it posted back to you.
  • By Fax - to 028 40650437.
  • By telephone - call 40650217 after 10:00.

Please note, our preferred option is online, as it's available all the time, there is less scope for mistakes and it makes the phones less busy.


We are a dispensing surgery – this means that you can pick up your prescribed medication at reception before you leave.

Medication Reviews

Patients on regular medication will be reviewed face to face at least once a year to check their chronic condition, and check that their present medication is just right.

symbol error 3Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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